Production and Shipping
Ordering and Production
Prize Possessions will accept orders by email, faxed, on the website, mailed or over the phone. We are not responsible for errors for verbal orders placed by phone. All orders require a specified in-hand date. Orders without a n event date cannot be scheduled to ship. Prize Possessions will email or fax a conformation of the planned engraving/etching which must be approved in writing and returned to Prize Possessions (emailed or faxed) before production will commence.
Normal Production time is 10 working days (Monday to Friday). Production will not begin until all order information, artwork and engraving/etching instructions have been confirmed and approved via fax or email.
All orders submitted allowing less than 10 working days for production, not including shipping times, will incur a 10% In-House Rush Charge, with a $25.00 minimum and a $200.00 maximum. Express shipping and expedited delivery charges necessary to meet a required delivery date are the responsibility of you.